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NAD Recommends P&G Discontinue Olay Body Wash ‘Improves Skin 3X Better’ Claim

Claims based on LCAT in vivo testing used in advertising was challenged by Unilever.

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By: Christine Esposito

Editor-in-Chief

The National Advertising Division (NAD) of BBB National Programs recommended that Procter & Gamble, the No. 1 company in Happi's Top 50 Report, discontinue the claim that Olay body wash “improves skin 3X better” than the leading body wash. NAD also recommended that the advertiser modify the disclosure in its “Lessons in Layering” print advertisement to accurately identify the body wash used in its supporting study. These claims, made by P&G in digital, print, and TV advertising...

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